by David | Jan 24, 2011 | Issues, Server Point of View
I wrote the following a while back as part of a much bigger project. After yielding to the advice of everyone who read it, it ended up on the cutting room floor. I picked it up off the floor and decided to share it here. This is something most servers struggle with...
by David | Nov 19, 2010 | Issues, Server Point of View
I have one hard and fast rule when it comes to waiting tables. No one dies on my watch. I have had several guests leave the restaurant in an ambulance, but none of them have died. It is a simple thing, but it helps me sleep better at night. I may not be changing...
by David | Nov 16, 2010 | Issues, Server Point of View
As you are reading this, I am most likely sitting in a courthouse awaiting a trial. Not my trial or anything of that nature. I was summoned for jury duty. If this is the last post for a while, you will know I was sequestered for the crime of the century. In...
by David | Nov 12, 2010 | Best of Tips Squared, Issues, Server Point of View
I am still incredibly grateful for my recent guest post on tipping. It inspired my response that discussed the economics of tipping. It also raised a few other interesting points that I am now learning are common misconceptions about restaurants. For people who...
by David | Nov 11, 2010 | Best of Tips Squared, Issues, Server Point of View
I still occasionally get the guest who will say, “I can buy this wine for half this price at the store.” Which is true, but it doesn’t come with a staff to serve it and a crew of chefs ready to cook you an incredible meal from a fully stocked kitchen. I wonder if...
by David | Nov 9, 2010 | Issues, Server Point of View
There are a number of topics about serving and restaurants that are open for debate. The opinions are generally split between those who have been in the industry and those who have not. It is very similar to the political process as it currently stands. Most people...
