by David | Nov 21, 2011 | Best of Tips Squared, Mechanics of Serving, Skills
I spend a fair amount of time on the sister site of this blog discussing guest behaviors that annoy servers. I am sometimes a guest as well. On the occasions when I take my tips and spend them at a restaurant, I expect quality service. While I tend to not critique...
by David | Nov 4, 2011 | Mechanics of Serving, Skills
The “how to” series continues this week with a lesson on how to fold a napkin. I will start with the standard triangle “stand up” fold and then the more interesting “pouch” fold. This may be very remedial to some, but most restaurants in America still...
by David | Oct 18, 2011 | Mechanics of Serving, Skills
In continuing the “how to” series on this blog, we are turning from glasses to how to carry three plates. Carrying three plates in one hand is one of the first tricks many servers are required to learn. You can always spot a new server as they carefully walk...
by David | Oct 4, 2011 | Mechanics of Serving, Skills
One of the first serving tricks that most servers learn is how to carry two glasses in one hand. This is a basic skill of serving and will save many unnecessary trips if you work in a restaurant that discourages trays. The shortcoming is that you are still limited...
by David | Oct 3, 2011 | Best of Tips Squared, Mechanics of Serving, Skills
Before there was The Hospitality Formula Network, or even my original blog on serving, there was draft of what would become Tips2: Tips For Improving Your Tips. I was determined to make this book more than a “Serving For Rookies” version of a generic training...
by David | Feb 22, 2011 | Best of Tips Squared, Mechanics of Serving, Skills
In the time that I have been writing this blog, I have provided a large number of tips on sales and describing food. Each of the individual posts provides tools and guidelines to help you sell the food most likely to create happy and returning guests. Used...
