by David | Oct 4, 2011 | Mechanics of Serving, Skills
One of the first serving tricks that most servers learn is how to carry two glasses in one hand. This is a basic skill of serving and will save many unnecessary trips if you work in a restaurant that discourages trays. The shortcoming is that you are still limited...
by David | Oct 3, 2011 | Best of Tips Squared, Mechanics of Serving, Skills
Before there was The Hospitality Formula Network, or even my original blog on serving, there was draft of what would become Tips2: Tips For Improving Your Tips. I was determined to make this book more than a “Serving For Rookies” version of a generic training...
by David | Sep 28, 2011 | Skills, Tips, Tricks, and Techniques
One of the first posts on this blog explained my fascination with cherry limeades that pre-dates my Arnold Palmer affection. I wrote of the benefits of pitching every table a “mean cherry limeade.” Eventually, I even posted my recipe for a cherry limeade. A funny...
by David | Sep 4, 2011 | Skills, Skills Focus
Of all of the concepts I have introduced on this blog and in my book, this week’s sales focus deals with the topic that I feel most strongly about. This is the one area I am most disappointed with how it is addressed by the restaurant industry. So many restaurant...
by David | Aug 28, 2011 | Skills, Skills Focus
Several years ago, when I was starting my previous serving job, I had a moment of server panic. My new restaurant had just been voted the best restaurant in town. It was busy most every night. My sales were significantly higher than at my previous job. The problem...
by David | Aug 21, 2011 | Skills, Skills Focus
I am kind of a pain to go eat with. When I make reservations or arrive at any number of restaurants I have a conversation with the host/hostess. Before being seated I have to determine if certain servers are working that night. Then we all have to wait to get a...
