by David | Aug 12, 2010 | Industry Facts, Server Knowledge, Skills
I received a message the other day from a friend and reader of the blog who is not in the business. She recounted going out to eat and asking for a few extras. When the bill came it was filled with minor charges for each of the items she requested. Her concern was not...
by David | Aug 9, 2010 | Industry Facts, Server Knowledge, Skills
In the far corner of Southeast Missouri is a town called Sikeston. If you have heard of Sikeston, MO it is probably because of a restaurant called Lambert’s Café. I’ve eaten at Lambert’s a number of times over the years, but don’t recall what I had. I always...
by David | Jul 9, 2010 | Industry Facts, Server Knowledge, Skills
Welcome to what I hope is the least appetizing post that will ever appear on my blog. While I typically try to discuss appetizing things, today I will talk about something less pleasant, fruit flies. The season is coming up here in the Midwest. I personally have...
by David | Jun 8, 2010 | Industry Facts, Server Knowledge, Skills
“It was the best of burgers, it was the worst of burgers, it was the burger of value, it was the burger of expense, it was the burger of service, it was the burger of incredulity, it was the burger of quality, it was the burger of waste, it was the burger of...
by David | Jun 2, 2010 | Industry Facts, Server Knowledge, Skills
Restaurants are growing more multilingual everyday. Hard working immigrants from throughout Latin America are respected and appreciated members of the restaurant world. The language barrier can be daunting, but overcoming it will help you appreciate some of the most...
by David | May 27, 2010 | Industry Facts, Server Knowledge, Skills
This is the final installment of a four-part introduction. If you missed the previous posts on the overview, the guest’s perspective, and the manager’s perspective, click the links in this sentence. People ask me on occasion if I aspire to open my own restaurant one...
