by David | Nov 11, 2011 | Issues, The Server Wage
tagged banquets, can a restaurant keep part of my tips, gratuity, is a service charge legal, is a service charge the same as a tip, keeping part of the tip, large psrties, maggianos, mandatory service charge, private parties, restaurant lawsuit, server lawsuit,...
by David | Nov 9, 2011 | Issues, Life as a Server
I had a conversation last night with some former servers about the “serving lifestyle.” They fondly recalled sleeping until noon and closing down the late night bars. Those are some of the more glamorous parts of being a server. The part people don’t often fondly...
by David | Nov 4, 2011 | Mechanics of Serving, Skills
The “how to” series continues this week with a lesson on how to fold a napkin. I will start with the standard triangle “stand up” fold and then the more interesting “pouch” fold. This may be very remedial to some, but most restaurants in America still...
by David | Oct 27, 2011 | Best of Tips Squared, Issues, Server Point of View
Yesterday, I took a moment to give thanks to a number of people in the Kansas City restaurant community I am incredibly grateful for. Today, I feel there is an issue in this community that I can no longer ignore. Last week we suffered a tremendous loss as a...
by David | Oct 18, 2011 | Mechanics of Serving, Skills
In continuing the “how to” series on this blog, we are turning from glasses to how to carry three plates. Carrying three plates in one hand is one of the first tricks many servers are required to learn. You can always spot a new server as they carefully walk...