by David | Feb 14, 2012 | Other Great Websites, Resources
Introducing Waiters Today As I approach my second year of writing this blog, I am pretty impressed with the quality of the server blogs on the web. I think that some bloggers like Mike Q at Life On A Cocktail Napkin have significantly raised the bar with the quality...
by David | Jan 30, 2012 | Industry Facts, Server Knowledge, Skills
“They left me 15% and I didn’t even charge them for their drinks” –Rookie Server One of the fundamental truths you learn as a server is that hooking someone up with free drinks, food, etc. does not increase your tip. No matter how fundamental of a truth this is, it...
by David | Jan 16, 2012 | Building Rapport with Guests, Guest Interaction
All of these people are really thinking about where to eat dinner. After all the years I have spent in this business, I thought I had encountered most every type of guest. Working for over 13 companies in restaurants around the country had left me confident of this....
by David | Dec 13, 2011 | Skills, Tips, Tricks, and Techniques
After returning from a brief vacation to visit the best Columbia, MO dentist I know and documenting the Jardines mess, it is time to get things back to normal. This is the fourth installment of the “simple tricks for servers” series. If you missed the others,...
by David | Nov 21, 2011 | Best of Tips Squared, Mechanics of Serving, Skills
I spend a fair amount of time on the sister site of this blog discussing guest behaviors that annoy servers. I am sometimes a guest as well. On the occasions when I take my tips and spend them at a restaurant, I expect quality service. While I tend to not critique...