by David | Aug 5, 2010 | Food Facts, Guest Interaction, Jokes and One Liners, Server Knowledge
They say you gotta give the people what they want. In this case it seems to be crabs. The number of searches I have seen this week that landed on my crab post is overwhelming. So I decided to revisit my favorite decapods. The previous post was a bit more...
by David | Jul 31, 2010 | Guest Interaction, Jokes and One Liners
I was 13 years old back in 1988. I know who Flo Jo and Greg Louganis are. I will never misspell potato. I remember President Reagan. I had a crush on Jessica Rabbit. I saw Rattle and Hum on my 13th birthday because it was rated PG-13. My girlfriend taught me to...
by David | Jul 15, 2010 | Best of Tips Squared, Guest Interaction, Selling as a Server
I sat down today to write about rule five. As I did so I realized that a preface was in order. This morning I sat on my patio drinking coffee and reviewing the outline that I have scribbled on a legal pad. I began thinking about why this post was even necessary. It...
by David | Jul 8, 2010 | Guest Interaction, Selling as a Server
There really is no greater subtle statement of status in a restaurant than having a great bottle of wine on your table. The surrounding tables all take notice. It is a declaration of class and announces to the dining room that you can afford the finer things in...
by David | Jul 7, 2010 | Guest Interaction, Selling as a Server
I suppose I should start this post by thanking all of the servers who are still reading after my six post series on management and motivation. I know it is a server blog, but I also recognize that a large portion of my readership is comprised of managers. I hope...
by David | Jun 25, 2010 | Guest Interaction, Handling Upset Guests
It takes a certain amount of hubris to write a blog like this. To sit back and write about how to be a better server almost implies that you think you are good enough to be emulated. I will never claim to be the world’s greatest server. I do consider myself humbly...
